How to Avoid Getting Scammed by Fake Appliance Repair Services
Finding a reliable appliance repair service can be challenging, especially with the rise of fraudulent companies. Many people fall victim to scams that result in poor service, overcharging, or even damage to their appliances. In this guide, we’ll help you identify red flags, protect yourself from scams, and find trustworthy repair services in Bangalore and Mysore.
- Common Appliance Repair Scams
Unverified Technicians
Many fake repair companies hire unqualified technicians who lack the necessary skills. They may misdiagnose the issue, replace working parts unnecessarily, or cause additional damage. Always ask for technician credentials and certifications before allowing repairs.
Upfront Payment Fraud
Scammers often demand full payment upfront, promising a quick fix. Once they receive the money, they either disappear or provide subpar service. Genuine repair services usually charge after the repair is completed or request only a partial upfront payment.
Overcharging for Spare Parts
Some repair services charge inflated prices for spare parts, claiming they are original when they are actually low-quality substitutes. To avoid this, check the prices of spare parts on the manufacturer’s official website before approving replacements.
Fake Warranty Extensions
Some fraudulent businesses offer “extended warranties” that are not honored by appliance manufacturers. These fake warranties give a false sense of security. Always purchase extended warranties directly from the manufacturer or authorized dealers.
- How Fake Repair Companies Use Sponsored Ads to Scam Customers
Fraudulent repair companies often run sponsored ads on Google and social media using brand names like LG, Samsung, Whirlpool, Voltas, and Bosch to appear as authorized service centers. Here’s how they operate:
- Misleading Website Names – They create websites with domain names similar to genuine brands, misleading customers into believing they are official service providers.
- Paid Google Ads – They bid on brand names to appear at the top of search results, making them look like an official service center.
- Fake Customer Reviews – They flood their pages with positive reviews to gain credibility and remove negative reviews quickly.
- Customer Helpline Scams – They create fake customer service numbers to redirect calls away from the brand’s actual service center.
How to Avoid Sponsored Ad Scams
- Always visit the official website of the appliance brand for service details.
- Use customer care numbers listed on the manufacturer’s website instead of searching online.
- Avoid clicking on sponsored ads unless verified from a trusted source.
